AFTER-SALES SERVICE

Service & Repair

Keep your professional grooming equipment in top condition. Send us your clipper, trimmer, blower, scissors or table and our ARTERO specialist will take care of it.

Hotline 8010 4424 · Mon–Fri, 11am–5pm · Appointment required

Check your request status

Enter the request number from your confirmation email.

What can we help with?

Choose the service that matches your item. If you are not sure, send a request and our team will guide you.

Machine Service & Repair

Clippers, trimmers and blowers. Assessment, diagnosis, repair and spare parts by our ARTERO specialist.


Assessment from $48

Free assessment under warranty

Scissor Care

Exchange with a refurbished pair, or send your scissors to ARTERO HQ in Spain for refurbishment.


Shipping $80 both ways

Subject to refurbished stock

Preventive Maintenance

Annual cleaning, oiling and filter service to keep your dryer and clipper running reliably.


Quoted after assessment

Recommended for blowers

Onsite Service

For electric tables and bathtubs. Our technician visits you, subject to slot availability.


From $80

By appointment

How it works

1

Send your request with photos or a short video.

2

We review it and confirm your appointment.

3

Drop off the item at our service center for assessment.

4

We send a quote if it is not covered by warranty.

5

Approve the quote and collect when it is ready.

Visit our service center

ARTERO X-Perience Store
3016 Bedok North Ave 4, #06-08
EASTech, Singapore 489947


Assessment $48 (waived under warranty)

Repair lead time 7–10 working days

12-month carry-in warranty on machines

14-day 1-to-1 exchange for eligible items

Scissor refurbishment via ARTERO HQ Spain

Not sure which service you need?

Send us a photo or a short video. Our team will advise you before you bring the item in.